Privacy Policy

Introduction

OWS Owasso Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website or services. By using our website or engaging our services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us for services, or communicate with our team. This may include your name, address, email address, phone number, and details about your concrete project. We only collect information that is necessary to provide you with accurate estimates and quality service.

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, and pages you visit. This information helps us understand how visitors use our site and improve the user experience.

We may also collect information about your property when conducting site evaluations or providing services. This includes photos of work areas, measurements, site conditions, and other details relevant to your project.

How We Use Your Information

We use the information we collect to provide you with concrete services, respond to inquiries, prepare estimates, schedule projects, and communicate about your service needs. Your contact information allows us to keep you updated on project status, answer questions, and address any concerns.

We may use your information to send you important updates about scheduled work, weather delays, or other time-sensitive matters related to your project. With your consent, we may also send occasional updates about our services or special offers.

Information about completed projects may be used internally for quality control, training purposes, and to improve our services. We may also use project photos in our marketing materials, but only with your explicit permission.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your information when necessary to provide our services or as required by law. This may include sharing information with suppliers, subcontractors, or service providers who assist with your project.

We may share information with insurance companies if required for coverage verification or claims processing. We may also disclose information to comply with legal obligations, respond to lawful requests from authorities, or protect our rights and property.

Any third parties who receive your information are required to maintain its confidentiality and use it only for the purposes we specify. We carefully select partners who share our commitment to privacy and data protection.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure methods to store and transmit sensitive data, and we limit access to personal information to employees and contractors who need it to perform their duties.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using industry-standard practices to safeguard your data.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us remember your preferences and understand site usage patterns.

You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website but will not prevent you from contacting us or requesting services.

Your Privacy Rights

You have the right to access, correct, or delete your personal information that we hold. If you would like to review or update your information, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly. Note that you will still receive essential communications related to your service requests or ongoing projects.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Project records and related information may be kept for several years for warranty purposes and business records. When information is no longer needed, we securely dispose of it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@owassoconcrete.com or call (539) 208-3730. You can also reach us by mail at OWS Owasso Concrete, 404 E 8th St, Owasso, OK 74055.